Refund and Cancellation Policy

1. Refunds: Customers may request a refund within 7 days of purchase. If they have not attended any support calls or completed onboarding, they will receive a full refund. However, if they have attended any support calls or completed onboarding, a $250 fee will be deducted from the refund to cover the time and resources spent.

2. Rescheduling: After the 7-day period, customers cannot receive a refund. However, they may reserve their spot for another technician to complete the training at a later time within 6 months of the original purchase date.

3. Payment Plans: Customers on payment plans are expected to make payments on time. Failure to do so may result in removal from the program. Payment plans are considered current if payments are made within 30 days of the due date. If a payment is over 30 days late, the customer may be removed from the program, and further payments will be stopped.

4. Cancellation of Payment Plans: Customers who fail to complete the payment plan will be removed from all resource areas and the program.

Please contact us at for any refund or cancellation requests.